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Join us at Digital Transformation World

MAPPING THE CUSTOMER JOURNEY WITH AGILE COMMERCE TECHNOLOGY

Your customers are engaged in a highly connective, fast-paced reality. Their lives are constantly transforming and so is the technology they are using every single day. It’s on telcos to understand customers and their individual journey in order to deliver the best possible experience. Join NTS Retail at this year's Digital Transformation World to learn how we are working with industry leaders like Orange, Telefónica, Vodafone, Swisscom, Etisalat and A1 to help them steer their retail business, align their distribution channels and augment the quality of service at every step along the way of the customer journey. 

Creating a connected experience across all customer touchpoints

Creating a connected experience across all customer touchpoints

Engage your customers with a convincing brand experience designed to build trust and foster long-term relationships with your subscribers. Meet them where they are - whether that is online, in your stores or at your affiliate shops.

Empowering store associates to provide the best possible customer service

 Empowering store associates to provide the best possible customer service

Give your sales staff the tools that they need in order to perform at their best as truly committed representatives of your brand. With valuable information at their fingertips, your sales reps can not just convince your customers but offer them a truly unique service.

Solving typical service pain points such as waiting lines at your stores

Solving typical service pain points such as waiting lines at your stores

Let's face it: Additional traffic during peak hours is an unfulfilled opportunity waiting to happen. The blocking issue: Inefficient queue management and ineffective tools. Our tools help you get your queuing game up to speed and impress your customers.
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